Leading with Equity
We’re creating a 100% clean energy future for Los Angeles that leads with equity to ensure we are improving access to maintaining a reliable and cost-effective power supply for all customers.
Clean Energy Future
We’re working to achieve accelerated goals of 80% renewable energy by 2030 and 100% clean energy by 2035 while ensuring reliability for our customers.
Resiliency and Reliability
We consistently prioritize the maintenance and replacement of our City’s water and power infrastructure to ensure our customers receive safe, reliable and affordable services.
Our Sustainable Water Future
As we work to combat droughts by expanding our facilities to increase the use of recycled water and improve stormwater runoff and groundwater capture, we also continue to step up incentives to foster water-saving efforts.
2023-2026 Strategic Plan
To address the changing needs of our customers and the challenges facing the water and power industries, LADWP has developed the 2023-2026 Strategic Plan with an updated mission statement and a core strategy for achieving measurable objectives with specific goals over the next three years. The plan is informed by a thorough analysis of the threats and opportunities presented to the Department by the environment in which we operate as well as our internal strengths and limitations.
Elements of the 2023-2026 Strategic Plan include a business definition, a strategic mission statement that is both quantitative and qualitative, a core strategy, and a series of key result areas including Markets, Products & Services, Resources, Operational Systems, Management Systems, Financial Results Management, and External Relations. A separate Culture Management Plan is under development. For each key result area, the plan identifies objectives with measurable goals, responsible staff and dates for completion.
Featured Strategic Initiatives
Executive Directive 19
LADWP is helping to streamline housing and business development projects citywide through customer service enhancements, operational improvements and other modernization efforts.
Pure Water Los Angeles
Developed collaboratively by LADWP and Los Angeles Sanitation and Environment (LASAN), Pure Water Los Angeles aims to improve the overall water supply resiliency and reliability for Los Angeles, involving the maximization of purified recycled water and using advanced purification technology to create a new sustainable water resources.
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