This form should be filled out and submitted by any residential tenant who currently is or was listed as the customer of record on an LADWP bill and, on or after May 5, 2021, was made responsible for their landlord’s LADWP account debt in order to start or maintain service. This may have occurred by agreeing to a backdated start date, accepting a balance transfer from the landlord’s account, or making a payment toward the landlord’s bill. If an error is confirmed, LADWP will issue a bill credit or take other steps to make the customer whole.

Are you a residential customer?
Did LADWP require that you take responsibility for your landlord’s LADWP debt balance to start service in your name or avoid disconnection?

Based on your answers to the questions above, you do not qualify to submit this form.

Based on your answers, you may proceed to the online form.

Return to previous page, Disconnection Policies.