Contact Customer Service

  • Customer Contact Center 1-(800) DIAL-DWP

    Monday-Friday: 7a.m. to 7 p.m. , Saturday 7 a.m. to 2 p.m., Sunday and holidays: Closed, Available 24/7 for emergency and outage calls

  • Commercial Resource Center 1-(800) 499-8840

    Monday-Friday: 7 a.m. to 6 p.m. (closed holidays)

  • Hearing/Speech Impaired (TDD) 1-(800) HEAR-DWP

    Monday-Friday: 7a.m. to 7 p.m. , Saturday 7 a.m. to 2 p.m., Sunday and holidays: Closed, Available 24/7 for emergency and outage calls

Contact Customer Service

  • Owens Valley Customers 1-(800) 992-8331

    Monday-Friday: 8:00 a.m. to 4 p.m. (closed holidays)

  • (833) 325-2397

    After hours electric outage for Eastern Sierra customers only

Mailing Information

  • Customer Service Mailing Address

    LADWP
    P.O. Box 51111     Los Angeles CA 90051-0100 United States

  • Payment Mailing Address

    LADWP
    P.O. Box 30808     Los Angeles CA 90030-0808 United States