Customer Service Center

JFB Lobby Customer Service Center

  • Parking availability
    Free parking onsite
  • EV charging
    Yes
  • ADA accessibility
    Braille large print available
    Disabled parking
    ADA window
  • Language support
    Spanish Reps
  • Community room available
    No
  • Hours
    Monday - Friday: 9:00 a.m. to 5:00 p.m. (closed holidays)

JFB Lobby Customer Service Center address

  • 111 N. Hope St.
    Los Angeles, CA 90012

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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397. 

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