Customer Service Center

Boyle Heights Customer Service Center

  • Parking availability
    Free parking onsite
  • EV charging
    No
  • ADA accessibility
    Braille large print available
    Disabled parking
  • Language support
    Spanish Reps
  • Community room available
    No
  • Hours
    Boyle Heights Customer Service Center will be closed today, July 15, 2026, due to a network outage.

    Please visit the following offices for assistance (open for walk ins and appointments).

    Lincoln Heights
    2417 Daly St.
    Los Angeles, CA 90031

    JFB
    111 N. Hope St.
    Los Angeles, CA 90012

    Monday - Friday: 9:00 a.m. to 5:00 p.m. (closed holidays)

Boyle Heights Customer Service Center address

  • 919 S. Soto St.
    #10
    Los Angeles, CA 90023

Location Icon

View all Customer Service Centers

Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397. 

View all Customer Service Centers